Please make sure to use a proper box, protective bag or padding paper to wrap the stuff that is supposed to be returned to us. Don´t forget to enclose the return form and assure that the shipment is postpaid addressed to:
IC Music and Apparel GmbH
Hopeless Records Merchandise
Gewerbepark Brünner Str./Bereich A
A Brünner Str. 8
04209 Leipzig - Germany
In order to return your order, you can use the original packagingof your shipment or your own resources for example a cardboard box.After receipt and processing of your return, the refund will beprocessed and you're then able to order any desired exchange sizesdirectly in our shop by placing a new order.
Please pay attention to the following:
|Please note the deadline for all returns is 30 days after thearrival of your delivery, you can return any item for whateverreason.|
|The item has to be unwashed.|
|Tickets will not be refunded or exchanged.|
|Unsealed CDs, DVDs or Vinyls can not be exchanged|
For further questions please call us at: +49 341 22 17 10 90 (Mon-Fri 9.30 am - 7 pm, Sat 09 am - 01 pm) or send an e-mail to firstname.lastname@example.org.